TERMS & CONDITIONS
TERMS AND CONDITIONS
These are the terms and conditions for:
· Deja Vue
Please read these terms and conditions carefully before accessing, using or obtaining any materials, information, products or services.
The following terms were written according to the provisions and regulations contained in the California Consumer Privacy Act (CCPA).
Deja Vue offers through this website; fire sticks and streaming tv packages (subscriptions).
For more information about our subscriptions and products, please contact us, through our contact page, our customer service team will be attentive and available to answer your questions and concerns.
ACCOUNT AND SECURITY
If you register on Deja Vue website, you will be required to choose a password and user name, and you may be asked for additional information regarding your account, such as your e-mail. You are responsible for maintaining the confidentiality of your password and account information, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Deja Vue of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you log out from your account at the end of each session. You may never use another User’s account without prior authorization from Deja Vue. Deja Vue will not be liable for any loss or damage arising from your failure to comply with this Agreement.
PLACING AN ORDER FOR A SUBSCRIPTION
When you place an order for a subscription, you are offering to buy the subscriptions for the advertised price declared on the website, in accordance with the features offered by each TV streaming package on Deja Vue website, at the time of purchase, subject to these Terms. Please check the characteristics of each package and what it includes, before placing an order for a subscription.
When a website user with the intent to purchase a product or service on the website, places an order online, Deja Vue will send that user an email to confirm that the order for the subscription purchased has been received. This email confirmation will be produced automatically so that the user has confirmation of their subscription order details and delivery details (Fire stick shipping). If the product or service is not available, the buyer will be informed either by email or telephonically.
Deja Vue may cancel any sale and not supply products or services if it is reasonable to do so and may change or discontinue the availability of products and services at any time at its sole discretion. If an order is cancelled, any payment made for the products or services will be refunded in full. This does not affect your Statutory Rights.
DEJA-VUE reserves the right to determine pricing for Subscriptions’. DEJA-VUE will make reasonable efforts to keep pricing information published on the website up to date. We encourage you to check our website periodically for current pricing information. Deja Vue may change the fees for any subscription, including additional fees or charges. Deja Vue, at its sole discretion, may make promotional offers with different features and different pricing to any of Deja Vue users (promocodes).
All payments to Deja Vue are handled securely.
Subscriptions will be paid through “Stripe” (payment platform available on Deja Vue).
The user must pay the price of the subscription as stipulated on the order depending on the chosen Tv streaming Bundle.
Payment will be debited from your credit card or debit card, immediately on you placing the order for the subscription you have purchased. Upon processing a transaction, we will issue you with an electronic transaction receipt which will be sent to the email address you provide.
The subscription will be active, and will show when the next payment date is. You can cancel the subscription at any time, but please note, once a payment is submitted and the subscription is active, we cannot offer a refund.
SUBSCRIPTION SERVICE AND CANCELLATIONS
Subscription purchases may include automatic recurring payments for periodic charges (“Subscription Service”). If you activate the “Renew Automatically” option on the checkout page, you authorize Deja Vue to renew your subscription according to the characteristics of each package and to be charged periodically and progressively. The Subscription Billing Date” is the date when you purchase your first subscription. For information on the “Subscription Fee”, please consult our Packages prices. Your account will be charged automatically on the Subscription Billing Date all applicable fees for the next subscription period. The subscription will continue unless and until you cancel your subscription or we terminate it. You must cancel your subscription before it renews in order to avoid billing of the next periodic Subscription Fee to your account. We will bill the periodic Subscription Fee to the payment method you provide to us during registration.
No responsibility will be accepted by Deja Vue for failed, partial or garbled computer transmissions, for any computer, telephone, cable, network, electronic or internet hardware or software malfunctions, failures, connections, availability, for the acts or omissions of any service provider, internet accessibility or availability or for traffic congestion or unauthorized human act, including any errors or mistakes.
By purchase a subscription on Deja Vue website you are acknowledging that your TV services will now be internet based. As such, it will be subject to your internet providers services.
DEJA-VUE NO responsibility for poor or unstable internet. DEJA-VUE is not an internet company. We make ourselves available if you are in need of advice, but ultimately, we have NO control over your internet or internet provider.
DEJA-VUE does not sell, host, own, or maintain any copyrighted item, is not affiliated in any way with broadcasted channels, nor are we responsible for the availability of their content.
We occasionally have server maintenance which is a rare occurrence and will usually post an announcement on the website.
The content and information available on and through the Services (including, but not limited to, messages, data, information, text, music, sound, photos, graphics, video, maps, icons, software, code or other material), as well as the infrastructure used to provide such Content and information, is proprietary to DEJA-VUE or licensed to the DEJA-VUE by third parties. For all content other than your content, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through the Services. Additionally, you agree not to:
9. Download any Content unless it’s expressly made available for download by Deja Vue.
Information on Deja Vue website is available for anyone to view, but not necessarily to access, download and utilize. Users of websites may electronically copy or print portions of websites for their own personal, non-commercial use. Any other use, including the reproduction, modification, distribution, transmission, re-publication, display or performance of the content on websites is generally prohibited.
If you have reason to believe that your Content has been copied and/or is accessible on the website in a way that constitutes copyright infringement, or that the website contains links or other references to another site, application, destination or service that contains Content or activity that infringes your copyright rights, you may contact us, through our contact page.
THIRD PARTY SITES
Through your use of the DEJA-VUE website and Services you may encounter links to third party sites or be able to interact with third party sites. Such third parties may charge a fee for use of certain content or services provided on or by way of their websites. Therefore, you should make whatever investigation you feel is necessary or appropriate before proceeding with any transaction with any third party to determine whether a charge will be incurred. Where Deja Vue provide details of fees or charges for such third-party content or services, such information is provided for convenience and information purposes only. Any interactions with third party sites and apps are at your own risk. You expressly acknowledge and agree that Deja Vue are in no way responsible or liable for any such third-party sites.
We (together with our employees, representatives, affiliates, and providers), to the extent permitted by law, hereby expressly exclude any responsibility and liability for (a) any loss or damages to, or viruses that may infect, your computer equipment or other property as the result of your access to our Website. (b) any injury; death; loss; claim; act of god; accident; delay; or any direct, special, exemplary, punitive, indirect, incidental or consequential damages of any kind (including, without limitation, lost profits or lost savings), whether based in contract, tort, strict liability or otherwise, that arise out of or is in any way connected with: (i) any use of our Website or our products and subscriptions (ii) any failure or delay;
Some states or countries do not allow this limitation of liability, so the limitations above may not apply or apply only partially to you.
THESE TERMS AND CONDITIONS AND FOREGOING LIABLITY DISCLAIMER DO NOT AFFECT MANDATORY LEGAL RIGHTS THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW, FOR EXAMPLE UNDER CONSUMER PROTECTION LAWS IN PLACE IN CERTAIN COUNTRIES.
IF THE LAW OF THE COUNTRY WHERE YOU LIVE DOES NOT ALLOW ANY PARTICULAR LIMITATION OR EXCLUSION OF LIABILITY PROVIDED FOR IN THIS CLAUSE, THAT LIMITATION WILL NOT APPLY. THE LIABILITY DISCLAIMER WILL OTHERWISE APPLY TO THE MAXIMUM EXTENT ALLOWED BY YOUR LOCAL LAW.
You agree to defend and indemnify DEJA-VUE and any of their directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:
- (i) Your breach of this Agreement or the documents referenced herein.
- (ii) Your violation of any law or the rights of a third party.
- (iii) Your use on the Deja Vue website and purchase of subscriptions.
CHANGES AND TERMINATION
We may change the website and these Terms at any time, in our sole discretion and without notice to you. You are responsible for remaining knowledgeable about these Terms. Your continued use of the website and the services constitutes your acceptance of any changes to these Terms and any changes will supersede all previous versions of the Terms. Unless otherwise specified herein, all changes to these Terms apply to all users take effect. Furthermore, we may terminate this agreement with you under these Terms at any time by notifying you in writing (including by email) or without any warning.
· CalOPPA (California Online Privacy Protection Act).
These Terms are governed by USA law. Use of our website is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this paragraph.
Our performance of these Terms is subject to existing laws and legal process, and nothing contained in these Terms limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of our website or information provided to or gathered by us with respect to such use.
If any part of these Terms is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired. Our failure or delay in enforcing any provision of these Terms at any time does not waive our right to enforce the same or any other provision(s) hereof in the future.
These terms were written in accordance with the provisions and regulations contained in the California Consumer Privacy Act (CCPA) regarding consumer rights.
Any rights not expressly granted herein are reserved.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.
Purchases made on our website may be returned for a refund within 30 days from the date of delivery. Customers are responsible for the shipping costs associated with shipping items back to us.
· Please email (CUSTOMER SERVICE ) EMAIL -DEJAVUE550@GMAIL.COM, for return WITH INSTRUCTIONS
CONDITIONS OF RETURN
ORDER CHANGES AND CANCELLATION
DEFECTIVE OR DAMAGED PRODUCTS
We do our best and our best effort to prevent any damage to your goods during transit it is possible that problems may arise. We apologize for the inconvenience presented; our goal is always to provide the best service.
We only replace items if they are defective or damaged. If you need to exchange it for the same item or you need a refund, please send us an email at (-DEJAVUE550@GMAIL.COM) with your order number.
PROCESSING YOUR REFUND
Undeliverable packages that are returned to us will not automatically be re-shipped. If you would like to make any changes to the delivery address, you are responsible for any re-shipping fees.
Please note that the product must be shipped back to us at your own expense.
To return your product, you should mail your product to: (-DEJAVUE550@GMAIL.COM)
Deja Vue values your privacy. This notice describes what information we collect, how we use it, and, if necessary, those with whom we share it.
The personal data of the users that are collected and processed through the website:
Will be under responsibility and in charge of:
· CUSTOMER SERVICE # (352 -600-0026), EMAIL -DEJAVUE550@GMAIL.COM, MAILING- P.O.BOX #197641 LOUISVILLE,KY 40259
(Hereinafter referred to as “DEJAVUEPLUS“).
TYPES OF INFORMATION GATHERED
The information we learn from customers helps personalize and continually improve your experience at Deja Vue.Here are the types of information we gather:
Information You Give Us. You provide information when you search, read and watch the content, open an account, purchase a subscription or product, or communicate with us. As a result of those actions, you might supply us with the following information:
· Any additional information relating to you that you provide to us directly through our websites or indirectly through our websites or online presence such as ‘cookies’.
Deja Vue will not collect any personally identifiable information about you, unless you provide it.
Payment information: Your credit card information or payment information, will be processed by the Stripe payment platforms, which will treat and safeguard your data with total security and with the exclusive purpose of processing the purchase of the subscriptions and products. DEJAVUEPLUS reserves the right to contract any payment platform available in the market, which treats your data for the exclusive purpose of processing the purchase of products and services.
Automatic Information. Like many websites, we use “cookies.” We obtain certain types of anonymous information which is not personally identifiable when your web browser accesses Deja Vue or third-party content served by or on behalf of Deja Vue on other websites. Some of the information we collect and analyze includes the Internet protocol (IP) address; computer and connection information such as browser type, version, and connection speed; purchase history; and the products you searched for, viewed, and possibly purchased.
HOW LONG WE KEEP YOUR DATA
Personal data will be kept for the time necessary for the provision of the subscriptions and products or as long as the interested party does not withdraw their consent.
HOW WE USE YOUR INFORMATION.
In general, we use the information we collect primarily to provide, maintain, protect and improve our current website, services and products and to develop new products and services. We use personal information collected through our site as described below and described elsewhere in this Policy to:
· Protect, investigate and deter against fraudulent, unauthorized or illegal activity.
HOW DO YOU GET MY CONSENT?
By placing an order for a subscription or product and provide us with personal information to communicate with you, you agree that we collect and use your information. You can withdraw your consent, contact us through the contact information or the support page.
When you visit Deja Vue website, we send one or more cookies.
What are cookies?
“Cookies” are small text files that are stored on your computer or mobile device when you visit a website. They allow the website to recognize your device and remember if you have been to the website before.
Cookies are used to measure which parts of the website people visit and to customize your experience. Cookies also provide information that helps us monito and improve the website’s performance.
If you do not want Cookies to be dropped on your device, you can adjust the setting of your Internet browser to reject the setting of all or some Cookies and to alert you when a Cookie is placed on your device. For further information about how to do so, please refer to your browser ‘help’, ‘tool’, or ‘edit’ section. Please note that if you use your browser settings to block all Cookies, including strictly necessary Cookies (see below), you may not be able to access or use all or parts of the functionalities of the Dejavueplus website.
Our Cookies are used for the following purposes:
Strictly Necessary: These Cookies are essential for Dejavueplus website to perform its basic functions.
Functionality: These Cookies are used to store preferences set by users such as account name, language, and location. This allows Deja Vue websites to provide you with personalized features.
Security: We use these Cookies to help identify and prevent potential security risks.
Analytics and Performance: Performance Cookies collect information on how users interact with our websites, including what pages are visited most, as well as other analytical data. We use these details to improve how our websites function and to understand how users interact with them.
Advertising (Facebook ADS, Google ADS, YouTube ADS, Twitter ADS, etc): These Cookies are used to display relevant advertising to visitors who use our services or visit websites we host or provide, as well as to understand and report on the efficacy of ads served on our websites. They track details such as the number of unique visitors, the number of times particular ads have been displayed, and the number of clicks the ads have received. They are also used to build user profiles, including showing you ads based on products you’ve viewed on our websites. These are set by Deja Vue and trusted third party networks and are generally persistent in nature.
HOW WE SHARE INFORMATION
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below.
Third-Party Service Providers. We employ other companies and individuals to perform functions on our behalf. Examples include sending email, analyzing data and providing marketing assistance. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Protection of Deja Vue and others. We release personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms and conditions and other agreements, or protect the rights, property, or safety of Deja Vue, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
With Your Consent. Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information.
Anonymous Information. Deja Vue uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the Website. We may also use aggregated anonymous information to provide information about the Website to potential business partners and other unaffiliated entities. This information is not personally identifiable.
Email Address. The email address that you supply to us for purposes of receiving our email communications will never be rented or sold to a third party.
PROTECTING YOUR INFORMATION
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. If transactions are processed on the Website, transaction information is transmitted to and from the Website in encrypted form using industry-standard SSL connections to help protect such information from interception. Using this encryption, we transmit the entire credit card number to the appropriate credit card company during order processing but reveal only the last four digits of your credit card numbers when confirming an order. We restrict authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information.
Deja Vue follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once Deja Vue receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while Deja Vue strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.
EU MEMBERS’ RIGHTS (GDPR COMPLIANT)
If you are habitually located in the European Union, you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances.
We describe these rights below:
- Access and Porting: You can access of your information by contact us.
- Rectify, Restrict, Limit, Delete: You can also rectify, restrict, limit or delete much of your information by contact us.
- Object: Where we process your information based on our legitimate interests explained above, or in the public interest, you can object to this processing in certain circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons.
- Revoke consent: Where you have previously provided your consent, such as to permit us to process health-related data about you, you have the right to withdraw your consent to the processing of your information at any time. For example, you can withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn consent if we have a legal basis to do so or if your withdrawal of consent was limited to certain processing activities.
- Complain: Should you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe
According to the California Online Privacy act, you have the following rights:
1. Know what personal data is being collected.
2. Know whether your personal data is sold or disclosed and to whom.
3. Access to your personal data.
4. Request to delete any personal information about you.
5. Not be discriminated against for exercising their privacy rights.
CHILDREN’S ONLINE PRIVACY PROTECTION
We are in compliance with the requirements of the GDPR (General Data Protection Regulation), and the CalOPPA (California Online Privacy Protection Act Compliance), regarding the protection of the personal data of minors. We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 18 years old or older.
EDITING AND DELETING INFORMATION
If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect. You can change, modify, rectify and delete your Information at any time, please contact us through the contact information.
To opt-out of Deja Vue email, follow the instructions included in the email. Your request should be processed within 48 hours.
SUPPLIERS AND OTHER THIRD PARTIES
· (CUSTOMER SERVICE # (352 -600-0026), EMAIL -DEJAVUE550@GMAIL.COM, MAILING- P.O.BOX #197641 LOUISVILLE,KY 40259)
This Shipping Policy applies to all products (Fire sticks and Subscriptions) purchased through:
Deja Vue is committed to deliver the product in perfect condition at the address indicated by the customer in the checkout page.
In order to optimize delivery, we thank the customer for indicating an address in which the order can be delivered within normal business hours.
For security reasons, Deja Vue will not send any order to post office boxes or military bases, nor will it accept any order when it is not possible to identify the recipient of the order and its address.
Deja Vue recommends customers provide a secure delivery address, for example your home or your place of employment. We cannot deliver to PO box or parcel locker addresses. Orders to PO box or parcel locker addresses will be receiving an email to confirm a valid delivery address. (Insert store name) is not responsible for lost/stolen parcels.
· (CUSTOMER SERVICE # (352 -600-0026), EMAIL -DEJAVUE550@GMAIL.COM, MAILING- P.O.BOX #197641 LOUISVILLE,KY 40259)